Tenho um PC com a configuração abaixo
- Microsoft Windows 11 Pro
- Versão 10.0.22631 Build 22631
- Processador Intel(R) Core(TM) i9-12900KS de 12ª geração, 3400 MHz, 16 núcleos, 24 processadores lógicos
- Versão/Data do BIOS American Megatrends Inc. 1720, 12/08/2022
- Fabricante da BaseBoard ASUSTeK COMPUTER INC.
- Produto BaseBoard ROG MAXIMUS Z690 HERO
- Versão da camada de abstração de hardware = "10.0.22621.2506"
E eu quero atualizar para o Windows 11 24h2 com a Assistência de Instalação do Windows 11. Mas vejo o erro abaixo
Este PC não pode ser atualizado para esta versão do Windows.
Seu PC tem um driver ou serviço que não está pronto para esta versão do Windows. O Windows Update oferecerá automaticamente esta versão do Windows assim que o problema for resolvido.
Depois que tentei encontrar o problema, encontrei alguns problemas emC:\$WINDOWS.~BT\Sources\Panther\setupact.log
2024-12-27 13:00:08, Info CONX Windows::Compat::Appraiser::SetupAppraiser::StartScan (143): Start Scan Done
2024-12-27 13:00:08, Info ConX::Compatibility::CCompatibilityHost::SerializeData: Provider wsc:wica: is serializing 2214 bytes of data.
2024-12-27 13:00:08, Info [0x090008] PANTHR CBlackboard::Open: C:\$WINDOWS.~BT\Sources\Panther\CompatScanCache.dat succeeded.
2024-12-27 13:00:08, Info [0x090009] PANTHR CBlackboard::Close: c:\$windows.~bt\sources\panther\compatscancache.dat.
2024-12-27 13:00:08, Info ConX::Compatibility::CCompatibilityHost::SetScanResult: Provider wsc:wica: reports HardBlock
2024-12-27 13:00:08, Info ConX::Compatibility::CCompatibilityController::ReportData: Type: [0], ID: [3], ReportOption: [2]
2024-12-27 13:00:08, Info Reporting block for Categories: 0x00000010
2024-12-27 13:00:08, Info ConX::Compatibility::CCompatibilityController::ReportData: Type: [0], ID: [9], ReportOption: [2]
2024-12-27 13:00:08, Info Compatibility scan finished. Categories: 0x006f0018
2024-12-27 13:00:08, Info Compatibility scan data is saved to C:\$WINDOWS.~BT\Sources\Panther\CompatData_2024_12_27_13_00_08_006f0018.xml.
2024-12-27 13:00:08, Info Compatibility scan data is saved to C:\$WINDOWS.~BT\Sources\Panther\ScanResult.xml.
2024-12-27 13:00:08, Info MOUPG Saved InstallReq scan result at : C:\$WINDOWS.~BT\Sources\Panther\ScanResult.xml
2024-12-27 13:00:08, Info MOUPG Compatibility: GenerateInstallReqCompatReports enter
2024-12-27 13:00:08, Info MOUPG Compatibility: No error in scan
2024-12-27 13:00:08, Info MOUPG Compatibility: Device Block found.
2024-12-27 13:00:08, Info MOUPG Compatibility: Device-Actionable Block NOT found.
2024-12-27 13:00:08, Info MOUPG Compatibility: Dismissible Block NOT found.
2024-12-27 13:00:08, Info MOUPG Compatibility: App Uninstall Block NOT found.
2024-12-27 13:00:08, Info MOUPG Compatibility: Uncategorized Block found.
2024-12-27 13:00:08, Info Compatibility scan data is saved to C:\$WINDOWS.~BT\Sources\Panther\ScanResult.xml.
2024-12-27 13:00:08, Info MOUPG Saved InstallReq scan result at : C:\$WINDOWS.~BT\Sources\Panther\ScanResult.xml
2024-12-27 13:00:08, Info MOUPG Compatibility: Notify UI that HardBlock status has been updated.
2024-12-27 13:00:08, Info CSetupCompatDlpResponse::OnCompatResultsChanged: Regenerating compat report.
2024-12-27 13:00:08, Info [CreateReport] Generating report for scenario (3), report type (5).
2024-12-27 13:00:08, Info MOUPG Compatibility: Hardblock found. InstallReq polling starts...
2024-12-27 13:00:08, Info MOUPG CInstallUI::ShowPage: Posted MSG_INSTALLUI_SWITCH_TO_RESPONSE_PAGE
2024-12-27 13:00:08, Info MOUPG CInstallUI::CInstallUIMessageWindow::SwitchToResponsePage
2024-12-27 13:00:08, Info MOUPG CInstallUI::SwitchToResponsePage
2024-12-27 13:00:08, Info MOUPG Compatibility: Starting Wait
2024-12-27 13:00:08, Info CSetupResponsePageCompat::OnInitDialog: Dialog initializing - InstallReq.
2024-12-27 13:00:08, Info CSetupResponsePageCompat::UpdateView: Updating report control.
Como você pode ver, meu problema é MOUPG Compatibility: Uncategorized Block found. ... Mas não consegui encontrar nenhuma informação adicional sobre isso.
Minha pergunta é: como descobrir qual serviço/driver/aplicativo está causando o problema acima?
Nota: ScanResultnão apresenta nenhum problema
<?xml version="1.0" encoding="utf-8"?>
<CompatReport xmlns="http://www.microsoft.com/ApplicationExperience/UpgradeAdvisor/01012009" MigXmlFile="pULnITeVFUKdIoUg.999.11.5.0.0_APPRAISER_Migration.xml"><System X64Capable="True" X64Running="True"/><Hardware><HardwareItem HardwareType="Setup_BitlockerNoTargetSupport"><CompatibilityInfo BlockingType="None"/></HardwareItem><HardwareItem HardwareType="Setup_TargetIsNonStagedBuild"><CompatibilityInfo BlockingType="None"/></HardwareItem><HardwareItem HardwareType="Setup_LanguagePackDetected"><CompatibilityInfo BlockingType="None"/></HardwareItem><HardwareItem HardwareType="Setup_LicenseActivation"><CompatibilityInfo BlockingType="None"/></HardwareItem><HardwareItem HardwareType="Setup_FeaturesOnDemandDetected"><CompatibilityInfo BlockingType="None"/></HardwareItem><HardwareItem HardwareType="Setup_FlightSigningEnabled"><CompatibilityInfo BlockingType="None"/></HardwareItem><HardwareItem HardwareType="Setup_SecureBoot"><CompatibilityInfo BlockingType="None"/></HardwareItem><HardwareItem HardwareType="Generic">
<CompatibilityInfo BlockingType="Hard" Message="Your PC has a driver or service that isn't ready for this version of Windows. Windows Update will automatically offer you this version of Windows once the issue has been resolved." Title="This PC can't be upgraded to this version of Windows."/>
<Link Target="https://go.microsoft.com/fwlink/?LinkId=2280120" Value="Learn More"/>
</HardwareItem>
</Hardware><SystemInfo UplevelEdition="Windows 11" OSMajorVersion="10" OSMinorVersion="0"/>
<Devices/>
<DriverPackages>
<DriverPackage Inf="oem98.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem11.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem64.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem90.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem101.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem80.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem10.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem4.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem7.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem44.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem99.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem102.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem67.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem65.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem57.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem50.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem71.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem56.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem106.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem16.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem76.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem52.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem20.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem85.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem58.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem91.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem61.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem51.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem78.inf" BlockMigration="False" HasSignedBinaries="True"/>
<DriverPackage Inf="oem34.inf" BlockMigration="False" HasSignedBinaries="True"/>
</DriverPackages>
<Programs/>
</CompatReport>
Atualização em 28/12/2024 Para mais detalhes com base em alguns comentários: Meu sistema atende a todos os requisitos do Windows 11, como você pode ver na imagem abaixo:
