主页 / ubuntu / 问题 / 731572
Accepted
Nicolas Raoul
Asked: 2016-02-10 03:16:08 +0800 CST

VirtualBox 拒绝启动 VM：`The device helper structure version has changed`

  • 772

VirtualBox 突然开始拒绝启动现有的虚拟机，日志中显示如下：

00:00:03.946244 HDA: Reset
00:00:03.946359 AssertLogRel /mnt/tinderbox/extpacks-5.0/src/VBox/Devices/USB/DevEHCI.cpp(4955) int ehciR3Construct(PDMDEVINS*, int, CFGMNODE*): PDM_VERSION_ARE_COMPATIBLE((pDevIns)->pHlpR3->u32Version, PDM_DEVHLPR3_VERSION)
00:00:03.946378 DevHlp=0xffe700f1  mine=0xffe700e1
00:00:03.946407 PDM: Failed to construct 'usb-ehci'/0! VERR_PDM_DEVHLPR3_VERSION_MISMATCH (-2871) - The device helper structure version has changed.
00:00:03.946421 If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs. If this error persists, try re-installing VirtualBox.
00:00:04.037170 NAT: zone(nm:mbuf_cluster, used:0)
00:00:04.037303 NAT: zone(nm:mbuf_packet, used:0)
00:00:04.037317 NAT: zone(nm:mbuf, used:0)
00:00:04.037328 NAT: zone(nm:mbuf_jumbo_pagesize, used:0)
00:00:04.037422 NAT: zone(nm:mbuf_jumbo_9k, used:0)
00:00:04.037488 NAT: zone(nm:mbuf_jumbo_16k, used:0)
00:00:04.037530 NAT: zone(nm:mbuf_ext_refcnt, used:0)
00:00:04.039388 VMSetError: /build/virtualbox-JETMa8/virtualbox-5.0.14-dfsg/src/VBox/VMM/VMMR3/VM.cpp(365) int VMR3Create(uint32_t, PCVMM2USERMETHODS, PFNVMATERROR, void*, PFNCFGMCONSTRUCTOR, void*, VM**, UVM**); rc=VERR_PDM_DEVHLPR3_VERSION_MISMATCH
00:00:04.039394 VMSetError: The device helper structure version has changed.
00:00:04.039394 If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs. If this error persists, try re-installing VirtualBox.
00:00:04.039582 ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={872da645-4a9b-1727-bee2-5585105b9eed} aComponent={ConsoleWrap} aText={The device helper structure version has changed.
00:00:04.039587 If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs. If this error persists, try re-installing VirtualBox. (VERR_PDM_DEVHLPR3_VERSION_MISMATCH)}, preserve=false aResultDetail=0
00:00:04.116659 Console: Machine state changed to 'PoweredOff'
00:00:04.338867 Power up failed (vrc=VERR_PDM_DEVHLPR3_VERSION_MISMATCH, rc=NS_ERROR_FAILURE (0X80004005))
00:00:04.349471 GUI: UIMachineViewNormal::resendSizeHint: Restoring guest size-hint for screen 0 to 2789x1563
00:00:04.349542 ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={7303a66d-433b-25a4-f9a8-fcadf87e0c2a} aComponent={DisplayWrap} aText={The console is not powered up}, preserve=false aResultDetail=0

如何解决问题？

virtualbox

3 个回答

  1. Best Answer

    这是 VirtualBox 在运行时被 Ubuntu 升级后的典型行为。

    解决方案：

    它现在应该可以与以前工作的任何 VM 一起工作。

    实际上，日志包含这个非常提示：If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs.

    • 22

  2. 如果您需要运行它并且您没有互联网，您可以删除扩展包：

    FIle->Preferences->Extensions

    并在您要启动的机器中将 USB 控制器设置为 1.1。选择它，然后：

    Machine->Settings->USB->Set it to 1.1 (or disable it)

    那应该允许您启动。您将没有可用的扩展程序，但可能会在您连接互联网之前让您通过。当您上网时，请关注Nicolas Raoul 的回答

    • 17

  3. 这是从 Ubuntu 15.10 升级到 Ubuntu 16.04 后它对我的工作方式：

    • 卸载 VirtualBoxsudo apt-get remove virtualbox
    • 卸载 VirtualBox DKMSsudo apt-get remove virtualbox-dkms
    • 在https://www.virtualbox.org/wiki/Linux_Downloads下载最新版本的 Virtualbox
      （如果您使用的是 64 位，则为 Ubuntu 16.04 为 AMD64。否则，选择 i386）
    • 安装下载的包sudo dpkg -i virtualbox-5.0_...

    您现在可以运行 VirtualBox（在启动器中查找或运行virtualbox），所有虚拟机将再次运行！

    • 0

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