我有几台计算机收到了 Windows 10 1809 的 6 月更新,现在无法打印,并且事件查看器正在记录以下错误:
Log Name: Application
Source: Application Error
Date: 6/10/2020 10:14:13 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxx
Description:
Faulting application name: rundll32.exe_printui.dll, version: 10.0.17763.1, time stamp: 0x9816818b
Faulting module name: gdi32full.dll, version: 10.0.17763.1282, time stamp: 0xf9833b72
Exception code: 0xc000041d
Fault offset: 0x0000000000079de0
Faulting process id: 0x2134
Faulting application start time: 0x01d63f3166e8602b
Faulting application path: C:\WINDOWS\system32\rundll32.exe
Faulting module path: C:\WINDOWS\System32\gdi32full.dll
Report Id: 421704c0-6592-4c05-9063-e8f915744f9f
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-10T14:14:13.459240800Z" />
<EventRecordID>79590</EventRecordID>
<Channel>Application</Channel>
<Computer>xxx</Computer>
<Security />
</System>
<EventData>
<Data>rundll32.exe_printui.dll</Data>
<Data>10.0.17763.1</Data>
<Data>9816818b</Data>
<Data>gdi32full.dll</Data>
<Data>10.0.17763.1282</Data>
<Data>f9833b72</Data>
<Data>c000041d</Data>
<Data>0000000000079de0</Data>
<Data>2134</Data>
<Data>01d63f3166e8602b</Data>
<Data>C:\WINDOWS\system32\rundll32.exe</Data>
<Data>C:\WINDOWS\System32\gdi32full.dll</Data>
<Data>421704c0-6592-4c05-9063-e8f915744f9f</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
这个问题似乎只影响理光打印机。除了删除更新之外,知道修复是什么吗?