我正在我们的组织中建立一个使用 MDT 的测试实验室,但我一直无法让安装正常运行。到目前为止,我只有一个较旧的 RealVNC 副本(5.2)工作。
我安装的 Adobe Reader DC 以及我们使用的两个控制台程序(NETTERM 和 TinyTerm)似乎都失败了。Acrobat 和 TinyTerm 正在使用转换后的 MSI 文件,而对于 NETTERM,它实际上只是一个复制到 C: 驱动器的文件夹,我为此编写了一个批处理文件。
Adobe安装有一个很长的日志文件,其中包含我今天早上一直在倾注的很多细节......其他程序的日志默认情况下似乎没有那么丰富,但我想我大概有所有三个问题都相同。
我从 Adobe 日志文件中提取了一些片段,希望它对熟悉这种情况或以前遇到过这种情况的人有用:
MSI (s) (80:78) [10:44:59:216]: Note: 1: 1311 2: \\WSUS\DeploymentShare$\Applications\Adobe Acrobat Reader DC\Data1.cab
MSI (s) (80:78) [10:44:59:216]: Product: Adobe Acrobat Reader DC -- Error 1311.Source file not found(cabinet): \\WSUS\DeploymentShare$\Applications\Adobe Acrobat Reader DC\Data1.cab. Verify that the file exists and that you can access it.
Error 1311.Source file not found(cabinet): \\WSUS\DeploymentShare$\Applications\Adobe Acrobat Reader DC\Data1.cab. Verify that the file exists and that you can access it.
Property(S): AppsInUseSilentAbort = A process is running that cannot be shut down by Setup. Please either close all applications and run Setup again, or restart your computer and run Setup again.
Property(S): AppsInUseUnknownAcrobatApps = Applications that are using Adobe Reader or Adobe Acrobat
Property(S): ERROR_CANNOT_OPTIMIZE_DISK = NOTE: Installation was successful. However, because your hard drive is fragmented, this application may not be able to launch as quickly as possible. To optimize performance, please defragment your hard drive and then repair this application under Add or Remove Programs in the Control Panel.
Property(S): ERROR_MIN_OVER_BIG = Setup has detected that you already have a more functional product installed. Setup will now terminate.
Property(S): ErrorDialog = SetupError
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): IsMinIE_Message = requires Internet Explorer 7.0 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
Property(S): KBDOCLINK_ERROR_INVDRIVE = http://kb2.adobe.com/cps/404/kb404946.html
Property(S): LC_UNSUPPORTED_OS = This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
Property(S): LC_UNSUPPORTED_OS_1 = This application cannot be installed on this operating system
Property(S): LC_UNSUPPORTED_OS_2 = Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/reader_system_reqs.
MSI (s) (80:78) [10:44:59:356]: Note: 1: 1708
MSI (s) (80:78) [10:44:59:356]: Product: Adobe Acrobat Reader DC -- Installation operation failed.
MSI (s) (80:78) [10:44:59:356]: Windows Installer installed the product. Product Name: Adobe Acrobat Reader DC. Product Version: 15.007.20033. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
MSI (s) (80:78) [10:44:59:356]: Attempting to delete file C:\windows\Installer\1a554.mst
MSI (s) (80:78) [10:44:59:356]: Deferring clean up of packages/files, if any exist
MSI (s) (80:78) [10:44:59:356]: Attempting to delete file C:\windows\Installer\1a554.mst
MSI (s) (80:78) [10:44:59:356]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (80:78) [10:44:59:356]: MainEngineThread is returning 1603
MSI (s) (80:C8) [10:44:59:356]: No System Restore sequence number for this installation.
我可以正常访问共享,这些文件独立运行。所以我不太确定问题出在哪里......非常感谢您的帮助!
============更新=============
事实证明,我最初使用指导我使用 7zip 的 How-To 文档提取了我的 MSI,该文档并没有将压缩文件拉出。
不幸的是,我已经纠正了这个问题,应用程序仍然无法安装,我打算用那个日志文件更新它,但我目前正在从头开始准备包的过程。
我已经从我创建的命令行中提取了我的 EXE,并从 MSI 文件中提取了 Admin Install 我在使用提取的 EXE 中的 MSP 修补 Admin Install MSI 文件时遇到了问题。我还从 Adobe Enterprise 网站尝试了更新的 MSP。我收到以下错误:
MSI (c) (50:F0) [11:19:55:484]: PATCH SEQUENCER: verifying the applicability of minor upgrade patch C:\Users\USER_FOLDER\Desktop\AcroRdrDC\admin\AcroRdrDCUpd1701220093.msp against product code: {AC76BA86-7AD7-1033-7B44-AC0F074E4100}, product version: 15.007.20033, product language 1033 and upgrade code: {A6EADE66-0000-0000-484E-7E8A45000000}
MSI (c) (50:F0) [11:19:55:484]: PATCH SEQUENCER: minor upgrade patch C:\Users\USER_FOLDER\Desktop\AcroRdrDC\admin\AcroRdrDCUpd1701220093.msp is not applicable.
MSI (c) (50:F0) [11:19:55:484]: Unknown\Absent: {AC76BA86-7AD7-0000-2550-AC110C4E7D00} - C:\Users\USER_FOLDER\Desktop\AcroRdrDC\admin\AcroRdrDCUpd1701220093.msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
C:\Users\USER_FOLDER\Desktop\AcroRdrDC\admin\full\AcroRead.msi
我现在计划跳过补丁,只是尝试从管理员安装 MSI 构建我的自定义并部署它,看看我得到了什么样的错误。但是与此同时,如果有人对补丁失败有任何意见,将不胜感激!
安装错误通常不会说谎:“找不到源文件(文件柜):\\WSUS\DeploymentShare$\Applications\Adobe Acrobat Reader DC\Data1.cab。验证文件是否存在并且您可以访问它。”
对于进一步的故障排除:
在第一次启动时选择不在 MDT 向导中捕获映像,以便在 MDT 过程完成后您仍然可以使用机器。完成后,查看 C:\Users\Administrators\AppData\Local\Temp\results.xml 和/或 C:\Users\Administrator\AppData\Local\Temp\SMSTSLog。您会发现在一个或两个位置捕获的 MDT 中的任何错误。
此时,您也可以以管理员身份打开命令提示符,执行“net use \\wsus\DeploymentShare$”,输入您一直使用的用户名和密码,然后从共享中手动运行安装命令(相同您在 MDT 的应用程序中设置的命令)。