我的服务器上有一个本地用户,到今天为止无法从他们的任何设备发送电子邮件。只有 Webmail(不接触他们的任何设备)有效。
以下是我在日志中收到的各种电子邮件失败。
Dec-04-12 19:52:47 75966-05166 [SpoofedSender] 111.111.111.111 <[email protected]> to: [email protected] [scoring:20] -- No Spoofing Allowed -- [Test];
Dec-04-12 19:52:47 75966-05166 [Extreme] 111.111.111.111 <[email protected]> to: [email protected] [spam found] -- score for 111.111.111.111 is 1980, surpassing extreme level of 500 -- [Test] -> spam/Test__1.eml;
Dec-04-12 19:52:48 75968-05169 111.111.111.111 <[email protected]> to: [email protected] [scoring:10] -- IP in HELO does not match connection: '[192.168.0.10]' -- [Re Demo Feedbacks for End of November Sales];
Dec-04-12 19:52:48 75968-05169 [SpoofedSender] 111.111.111.111 <[email protected]> to: [email protected] [scoring:20] -- No Spoofing Allowed -- [Re Demo Feedbacks for End of November Sales];
Dec-04-12 19:52:48 75968-05169 [Extreme] 111.111.111.111 <[email protected]> to: [email protected] [spam found] -- score for 111.111.111.111 is 2020, surpassing extreme level of 500 -- [Re Demo Feedbacks for End of November Sales] ->spam/Re_Demo_Feedbacks_for_End_of_N__2.eml;
Dec-04-12 19:52:57 75977-05179 [SpoofedSender] 111.111.111.111 <[email protected]> to: [email protected] [scoring:20] -- No Spoofing Allowed -- [test];
Dec-04-12 19:52:57 75977-05179 [Extreme] 111.111.111.111 <[email protected]> to: [email protected] [spam found] -- score for 111.111.111.111 is 2040, surpassing extreme level of 500 -- [test] -> spam/test__3.eml;
…………….
Dec-04-12 19:55:35 76135-05338 [SpoofedSender] 111.111.111.111 <[email protected]> to: [email protected] [scoring:20] -- No Spoofing Allowed -- [test];
Dec-04-12 19:55:35 76135-05338 [MsgID] 111.111.111.111 <[email protected]> to: [email protected] [scoring] (Message-ID not valid: 'E8472A91545B44FBAE413F6D8760C7C3@bts');
Dec-04-12 19:55:35 76135-05338 [InvalidHELO] 111.111.111.111 <[email protected]> to: [email protected] [spam found] -- Invalid HELO: 'bts' -- [test] -> discarded/test__4.eml;
注意:111.111.111.111 是用户家庭 IP 地址的替代
这是其中一条消息的标题
X-Assp-Score: 10 (HELO contains IP: '[192.168.0.10]')
X-Assp-Score: 10 (IP in HELO does not match connection: '[192.168.0.10]')
X-Assp-Score: 20 (No Spoofing Allowed)
X-Assp-Score: 10 (bombSubjectRe: 'sale')
X-Assp-Score: 20 (blacklisted HELO '[192.168.0.10]')
X-Assp-Score: 45 (DNSBLcache: failed, 111.111.111.111 listed in safe.dnsbl.sorbs.net)
X-Assp-DNSBLcache: failed, 174.0.35.31 listed in safe.dnsbl.sorbs.net
X-Assp-Received-SPF: fail (cache) ip=174.0.35.31 [email protected]
helo=[192.168.0.10]
X-Assp-Score: 10 (SPF fail)
X-Assp-Envelope-From: [email protected]
X-Assp-Intended-For: [email protected]
X-Assp-Version: 1.7.5.7(1.0.07) on ASSP.nospam
X-Assp-ID: ASSP.nospam (77953-07232)
X-Assp-Spam: YES
X-Assp-Original-Subject: Re: Demo Feedbacks for End of November Sales
X-Spam-Status:yes
X-Assp-Spam-Reason: MessageScore (125) over limit (50)
X-Assp-Message-Totalscore: 125
Received: from [192.168.0.10] ([111.111.111.111] helo=[192.168.0.10]) with
IPv4:25 by ASSP.nospam; 4 Dec 2012 20:25:52 -0700
Content-Type: multipart/alternative; boundary=Apple-Mail-40FE7453-4BE7-4AD6-B297-FB81DAA554EC
Content-Transfer-Encoding: 7bit
Subject: Re: Demo Feedbacks for End of November Sales
References: <003c01cdd22e$eafbc6f0$c0f354d0$@com>
From: Some User <[email protected]>
In-Reply-To: <003c01cdd22e$eafbc6f0$c0f354d0$@com>
Message-Id: <[email protected]>
Date: Tue, 4 Dec 2012 19:32:28 -0700
To: External User <[email protected]>
Mime-Version: 1.0 (1.0)
X-Mailer: iPhone Mail (10A523)
为什么本地发件人在我们的本地服务器上被禁止,我该如何解决?
是我一个人,还是标题没有告诉您这个用户的邮件被拒绝的确切原因?
他的邮件作为垃圾邮件得分太高。具体原因也在标题中进一步列出......
+10 包含 IP 的 HELO,+10 与连接 IP 不匹配的 IP,+20 没有欺骗,+10
sale
主题中的单词,+20 黑名单 HELO(再次使用该 IP),+45对于在黑名单上的 IP (safe.dnsbl.sorbs.net) 和 +10 对于 SPF 失败。总计 125,这大于 50 的垃圾邮件阈值。对我来说似乎很清楚。我错过了什么?
编辑:
针对您的评论,
我看到两个问题,第一个是你的外部 IP 在
SORBS-DUHL
黑名单上,虽然它给了我一个奇怪的返回码,而且似乎是你在的唯一黑名单......所以我会礼貌地联系他们问到底是怎么回事。那是那里 125 个垃圾邮件分数中的 45 个。第二个问题似乎是您的 ASSP 配置为将来自私有 IP (192.168.0.10) 的任何内容都标记为垃圾邮件,并且当发生这种情况时您的用户在家(根据您的评论),他可能支持某些 SOHO为其 PC 分配私有 IP (192.168.0.10) 的路由器或交换机。这至少是 125 垃圾邮件分数中的 40,可能是 60 或 70 - 我不能确定为什么会发生 SPF 失败和欺骗失败,但我怀疑它们都与该用户正在尝试的事实有关从您的域发送邮件,但使用对来自您公司网络的邮件无效的 IP 地址。
无论哪种方式,我能看到的唯一解决方案是整理用户的家庭网络,以便他的 PC 在他的外部 ISP 提供的 IP 地址上看到自己,或者更改垃圾邮件过滤器的规则以适应该用户。我推荐不需要支持某些用户的家庭网络的选项。或者,想想它告诉用户他的家庭设置与您的邮件设置不兼容,他将不得不处理它,自己修复它,或者使用网络邮件。实际上,这就是我要做的,因为它工作量较小,而且我通常不想为一个用户更改整个垃圾邮件过滤方案。
因此,通常得分为 10 分(包含
sale
在主题中)的邮件由于任一问题而得分超过了阈值。因此,看起来您必须同时解决我们在这里看到的黑名单和 IP 问题,才能使邮件从本地发件人可靠地传输。