BRIO 4K Stream 网络摄像头在 windows-10-pro 机器上没有报告更高的分辨率,而在 windows-10-home 机器上一切正常。
知道如何解决这个问题吗?
到目前为止我尝试了什么:
- 从工作机器上获取网络摄像头驱动程序并安装到有问题的机器上
- 将 Windows 更新到最新版本
- 使用 windows-media-foundation API 列出模式而不是 directshow
- 谷歌搜索 logitech brio 的具体问题以及我想到的任何相关问题
- 在罗技支持网站上打开的问题
- 在网络摄像头之前连接 usb3 集线器
- 试过主板上的每个USB端口
- 通过 USB-c 到 USB-c 电缆将相机连接到 Geforce RTC 2070 上的 usb3.0 端口
有问题的机器信息和 FFMPEG 命令:
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.18362 N/A Build 18362
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 63 Stepping 2 GenuineIntel ~3501 Mhz
Total Physical Memory: 65,360 MB
Hotfix(s): 6 Hotfix(s) Installed.
[01]: KB4506991
[02]: KB4497165
[03]: KB4498523
[04]: KB4503308
[05]: KB4508433
[06]: KB4505903
ffmpeg.exe -f dshow -list_options true -i video="BRIO 4K Stream Edition"
ffmpeg version N-94455-g01994c93db Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 9.1.1 (GCC) 20190716
configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libdav1d --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-libvo-amrwbenc --enable-libmysofa --enable-libspeex --enable-libxvid --enable-libaom --enable-libmfx --enable-amf --enable-ffnvcodec --enable-cuvid --enable-d3d11va --enable-nvenc --enable-nvdec --enable-dxva2 --enable-avisynth --enable-libopenmpt
libavutil 56. 33.100 / 56. 33.100
libavcodec 58. 55.100 / 58. 55.100
libavformat 58. 30.100 / 58. 30.100
libavdevice 58. 9.100 / 58. 9.100
libavfilter 7. 58.100 / 7. 58.100
libswscale 5. 6.100 / 5. 6.100
libswresample 3. 6.100 / 3. 6.100
libpostproc 55. 6.100 / 55. 6.100
[dshow @ 0000018a9fa09600] DirectShow video device options (from video devices)
[dshow @ 0000018a9fa09600] Pin "Capture" (alternative pin name "0")
[dshow @ 0000018a9fa09600] pixel_format=yuyv422 min s=640x480 fps=5 max s=640x480 fps=30
....
[dshow @ 0000018a9fa09600] vcodec=mjpeg min s=640x480 fps=5 max s=640x480 fps=30
....
[dshow @ 0000018a9fa09600] vcodec=mjpeg min s=1280x720 fps=5 max s=1280x720 fps=60.0002
[dshow @ 0000018a9fa09600] vcodec=mjpeg min s=1600x896 fps=5 max s=1600x896 fps=30
[dshow @ 0000018a9fa09600] vcodec=mjpeg min s=1600x896 fps=5 max s=1600x896 fps=30
[dshow @ 0000018a9fa09600] vcodec=mjpeg min s=1920x1080 fps=5 max s=1920x1080 fps=30
[dshow @ 0000018a9fa09600] vcodec=mjpeg min s=1920x1080 fps=5 max s=1920x1080 fps=30
video=BRIO 4K Stream Edition: Immediate exit requested
在不同机器上的正确输出:
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.18362 N/A Build 18362
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 158 Stepping 10 GenuineIntel ~3696 Mhz
Total Physical Memory: 16,308 MB
Hotfix(s): 2 Hotfix(s) Installed.
[01]: KB4508433
[02]: KB4505903
ffmpeg.exe -f dshow -list_options true -i video="BRIO 4K Stream Edition"
ffmpeg version N-94452-g9af8ce754b Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 9.1.1 (GCC) 20190716
configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libdav1d --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-libvo-amrwbenc --enable-libmysofa --enable-libspeex --enable-libxvid --enable-libaom --enable-libmfx --enable-amf --enable-ffnvcodec --enable-cuvid --enable-d3d11va --enable-nvenc --enable-nvdec --enable-dxva2 --enable-avisynth --enable-libopenmpt
libavutil 56. 33.100 / 56. 33.100
libavcodec 58. 55.100 / 58. 55.100
libavformat 58. 30.100 / 58. 30.100
libavdevice 58. 9.100 / 58. 9.100
libavfilter 7. 58.100 / 7. 58.100
libswscale 5. 6.100 / 5. 6.100
libswresample 3. 6.100 / 3. 6.100
libpostproc 55. 6.100 / 55. 6.100
[dshow @ 0000021ea7d28580] DirectShow video device options (from video devices)
[dshow @ 0000021ea7d28580] Pin "Capture" (alternative pin name "0")
[dshow @ 0000021ea7d28580] pixel_format=yuyv422 min s=640x480 fps=5 max s=640x480 fps=30
....
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=1280x720 fps=5 max s=1280x720 fps=90.0001
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=1600x896 fps=5 max s=1600x896 fps=30
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=1600x896 fps=5 max s=1600x896 fps=30
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=1920x1080 fps=5 max s=1920x1080 fps=60.0002
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=1920x1080 fps=5 max s=1920x1080 fps=60.0002
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=2560x1440 fps=5 max s=2560x1440 fps=30
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=2560x1440 fps=5 max s=2560x1440 fps=30
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=3840x2160 fps=5 max s=3840x2160 fps=30
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=3840x2160 fps=5 max s=3840x2160 fps=30
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=4096x2160 fps=5 max s=4096x2160 fps=30
[dshow @ 0000021ea7d28580] vcodec=mjpeg min s=4096x2160 fps=5 max s=4096x2160 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=640x480 fps=5 max s=640x480 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=640x480 fps=5 max s=640x480 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=640x360 fps=5 max s=640x360 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=640x360 fps=5 max s=640x360 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=1280x720 fps=5 max s=1280x720 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=1280x720 fps=5 max s=1280x720 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=1920x1080 fps=5 max s=1920x1080 fps=30
[dshow @ 0000021ea7d28580] pixel_format=nv12 min s=1920x1080 fps=5 max s=1920x1080 fps=30
video=BRIO 4K Stream Edition: Immediate exit requested
请注意有问题的输出中不存在附加s=1920x1080 fps=60
和模式。s=4096x2160 fps=30
谢谢,亚历克斯
BRIO 4K Stream 网络摄像头需要 USB 3.1 端口才能报告 UHD 分辨率。
我测试了
PEX-U31-01 Gembird 2-port USB 3.1 PCI-Express add-on card
不要忘记连接SATA电源线
当连接到
PEX-U31-01
卡片相机时报告 UHD 模式:问题是捕获不适用于 1080p 和更高分辨率的
PEX-U31-01
卡。Logitech Capture
应用程序显示Camera not connected
消息。FFMPEG 不接收帧。