Início / unix / Perguntas / 751602
Accepted
GCag
Asked: 2023-07-16 17:27:46 +0800 CST

Diagnosticando HDD não gravável

  • 772

No momento, estou lidando com um HDD, no qual não consigo gravar, mas não entendo o motivo. Aqui está o que eu observei sobre o problema:

  1. A execução de um benchmark somente leitura funciona bem; velocidade de leitura e tempo de acesso parecem bons

  2. A execução de um benchmark de gravação não produz resultados e parece "travar"

  3. Qualquer aplicativo ou processo que tente gravar no disco trava até ser encerrado, incluindo o gparted ao tentar formatar o disco. Em algum momento durante a tentativa de formatação, foi gerado "Erro de entrada/saída durante a gravação em /dev/sda". A única outra mensagem de erro discernível que vi é algo parecido com Buffer I/O logical block <some_number> lost during async writeo que às vezes é exibido durante o desligamento.

  4. A saída Smartctl do autoteste parece boa, levando-me a acreditar que pode não ser um problema físico

  5. O comando fdisk -lretorna a seguinte saída para o disco afetado:

Device         Start        End    Sectors   Size Type
/dev/sda1         63     532542     532480   260M EFI System
/dev/sda2     532543  498340557  497808015 237,4G Microsoft basic data
/dev/sda5  498341888 1953519615 1455177728 693,9G Linux filesystem

Partition 1 does not start on physical sector boundary.
Partition 2 does not start on physical sector boundary.


GPT PMBR size mismatch (4100491 != 15701758) will be corrected by write.
The backup GPT table is not on the end of the device. This problem will be corrected by write.
  1. Eu ouvi alguns sons semelhantes a arranhões vindos do disco há um tempo atrás.

Portanto, especialmente devido ao ponto 6, estou assumindo que há algo fisicamente quebrado no HDD, mas, novamente, espero que smartctl indique isso. Infelizmente, não tenho muita experiência com esses tipos de problemas, portanto, se alguém tiver uma ideia sobre quaisquer etapas de diagnóstico adicionais que eu possa executar para confirmar se o disco está realmente quebrado, eu agradeceria.

Editar: conforme solicitado, estou adicionando aqui a saída \dmesgao executar um benchmark de gravação. O benchmark em si está travado na primeira amostra, como você pode ver abaixo.

[ 1090.321553] ata5.00: exception Emask 0x0 SAct 0x9801ffff SErr 0x50000 action 0x6 frozen
[ 1090.321562] ata5: SError: { PHYRdyChg CommWake }
[ 1090.321569] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321580] ata5.00: cmd 61/d0:00:40:0d:00/02:00:00:00:00/40 tag 0 ncq dma 368640 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321584] ata5.00: status: { DRDY }
[ 1090.321588] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321598] ata5.00: cmd 61/40:08:10:10:00/05:00:00:00:00/40 tag 1 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321602] ata5.00: status: { DRDY }
[ 1090.321605] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321614] ata5.00: cmd 61/c8:10:50:15:00/02:00:00:00:00/40 tag 2 ncq dma 364544 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321618] ata5.00: status: { DRDY }
[ 1090.321622] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321630] ata5.00: cmd 61/48:18:18:18:00/05:00:00:00:00/40 tag 3 ncq dma 692224 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321634] ata5.00: status: { DRDY }
[ 1090.321638] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321646] ata5.00: cmd 61/c0:20:60:1d:00/02:00:00:00:00/40 tag 4 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321650] ata5.00: status: { DRDY }
[ 1090.321654] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321662] ata5.00: cmd 61/48:28:20:20:00/05:00:00:00:00/40 tag 5 ncq dma 692224 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321666] ata5.00: status: { DRDY }
[ 1090.321670] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321678] ata5.00: cmd 61/c0:30:68:25:00/02:00:00:00:00/40 tag 6 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321682] ata5.00: status: { DRDY }
[ 1090.321686] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321694] ata5.00: cmd 61/40:38:28:28:00/05:00:00:00:00/40 tag 7 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321698] ata5.00: status: { DRDY }
[ 1090.321701] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321710] ata5.00: cmd 61/c0:40:68:2d:00/02:00:00:00:00/40 tag 8 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321714] ata5.00: status: { DRDY }
[ 1090.321717] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321726] ata5.00: cmd 61/40:48:28:30:00/05:00:00:00:00/40 tag 9 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321730] ata5.00: status: { DRDY }
[ 1090.321733] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321742] ata5.00: cmd 61/c8:50:68:35:00/02:00:00:00:00/40 tag 10 ncq dma 364544 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321746] ata5.00: status: { DRDY }
[ 1090.321749] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321758] ata5.00: cmd 61/40:58:30:38:00/05:00:00:00:00/40 tag 11 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321762] ata5.00: status: { DRDY }
[ 1090.321765] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321774] ata5.00: cmd 61/c0:60:70:3d:00/02:00:00:00:00/40 tag 12 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321778] ata5.00: status: { DRDY }
[ 1090.321781] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321790] ata5.00: cmd 61/40:68:30:40:00/05:00:00:00:00/40 tag 13 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321794] ata5.00: status: { DRDY }
[ 1090.321797] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321806] ata5.00: cmd 61/c8:70:70:45:00/02:00:00:00:00/40 tag 14 ncq dma 364544 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321810] ata5.00: status: { DRDY }
[ 1090.321813] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321822] ata5.00: cmd 61/48:78:38:48:00/05:00:00:00:00/40 tag 15 ncq dma 692224 out
                        res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321826] ata5.00: status: { DRDY }
[ 1090.321829] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321838] ata5.00: cmd 61/80:80:80:4d:00/02:00:00:00:00/40 tag 16 ncq dma 327680 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321841] ata5.00: status: { DRDY }
[ 1090.321845] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321854] ata5.00: cmd 61/40:d8:00:00:00/05:00:00:00:00/40 tag 27 ncq dma 688128 out
                        res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321858] ata5.00: status: { DRDY }
[ 1090.321861] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321870] ata5.00: cmd 61/c0:e0:40:05:00/02:00:00:00:00/40 tag 28 ncq dma 360448 out
                        res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321874] ata5.00: status: { DRDY }
[ 1090.321877] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1090.321886] ata5.00: cmd 61/40:f8:00:08:00/05:00:00:00:00/40 tag 31 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1090.321890] ata5.00: status: { DRDY }
[ 1090.321896] ata5: hard resetting link
[ 1090.636674] ata5: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 1090.646800] ata5.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1090.646806] ata5.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[ 1090.646811] ata5.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[ 1090.651025] ata5.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1090.651032] ata5.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[ 1090.651036] ata5.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[ 1090.652207] ata5.00: configured for UDMA/100
[ 1090.652755] ata5: EH complete
[ 1121.030386] ata5.00: exception Emask 0x0 SAct 0xfcfffc SErr 0x40000 action 0x6 frozen
[ 1121.030399] ata5: SError: { CommWake }
[ 1121.030408] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030425] ata5.00: cmd 61/40:10:00:08:00/05:00:00:00:00/40 tag 2 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030430] ata5.00: status: { DRDY }
[ 1121.030436] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030451] ata5.00: cmd 61/c0:18:40:05:00/02:00:00:00:00/40 tag 3 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030457] ata5.00: status: { DRDY }
[ 1121.030462] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030471] ata5.00: cmd 61/40:20:00:00:00/05:00:00:00:00/40 tag 4 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030475] ata5.00: status: { DRDY }
[ 1121.030479] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030488] ata5.00: cmd 61/80:28:80:4d:00/02:00:00:00:00/40 tag 5 ncq dma 327680 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030491] ata5.00: status: { DRDY }
[ 1121.030495] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030504] ata5.00: cmd 61/48:30:38:48:00/05:00:00:00:00/40 tag 6 ncq dma 692224 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030507] ata5.00: status: { DRDY }
[ 1121.030511] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030520] ata5.00: cmd 61/c8:38:70:45:00/02:00:00:00:00/40 tag 7 ncq dma 364544 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030523] ata5.00: status: { DRDY }
[ 1121.030527] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030535] ata5.00: cmd 61/40:40:30:40:00/05:00:00:00:00/40 tag 8 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030539] ata5.00: status: { DRDY }
[ 1121.030543] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030551] ata5.00: cmd 61/c0:48:70:3d:00/02:00:00:00:00/40 tag 9 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030555] ata5.00: status: { DRDY }
[ 1121.030558] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030568] ata5.00: cmd 61/40:50:30:38:00/05:00:00:00:00/40 tag 10 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030571] ata5.00: status: { DRDY }
[ 1121.030575] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030584] ata5.00: cmd 61/c8:58:68:35:00/02:00:00:00:00/40 tag 11 ncq dma 364544 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030587] ata5.00: status: { DRDY }
[ 1121.030591] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030600] ata5.00: cmd 61/40:60:28:30:00/05:00:00:00:00/40 tag 12 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030603] ata5.00: status: { DRDY }
[ 1121.030607] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030616] ata5.00: cmd 61/c0:68:68:2d:00/02:00:00:00:00/40 tag 13 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030619] ata5.00: status: { DRDY }
[ 1121.030623] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030632] ata5.00: cmd 61/40:70:28:28:00/05:00:00:00:00/40 tag 14 ncq dma 688128 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030635] ata5.00: status: { DRDY }
[ 1121.030639] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030648] ata5.00: cmd 61/c0:78:68:25:00/02:00:00:00:00/40 tag 15 ncq dma 360448 out
                        res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030651] ata5.00: status: { DRDY }
[ 1121.030655] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030664] ata5.00: cmd 61/48:90:20:20:00/05:00:00:00:00/40 tag 18 ncq dma 692224 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030667] ata5.00: status: { DRDY }
[ 1121.030671] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030680] ata5.00: cmd 61/c0:98:60:1d:00/02:00:00:00:00/40 tag 19 ncq dma 360448 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030683] ata5.00: status: { DRDY }
[ 1121.030687] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030696] ata5.00: cmd 61/48:a0:18:18:00/05:00:00:00:00/40 tag 20 ncq dma 692224 out
                        res 40/00:01:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030699] ata5.00: status: { DRDY }
[ 1121.030703] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030712] ata5.00: cmd 61/c8:a8:50:15:00/02:00:00:00:00/40 tag 21 ncq dma 364544 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030715] ata5.00: status: { DRDY }
[ 1121.030719] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030728] ata5.00: cmd 61/40:b0:10:10:00/05:00:00:00:00/40 tag 22 ncq dma 688128 out
                        res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030731] ata5.00: status: { DRDY }
[ 1121.030735] ata5.00: failed command: WRITE FPDMA QUEUED
[ 1121.030743] ata5.00: cmd 61/d0:b8:40:0d:00/02:00:00:00:00/40 tag 23 ncq dma 368640 out
                        res 40/00:00:00:4f:c2/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1121.030747] ata5.00: status: { DRDY }
[ 1121.030753] ata5: hard resetting link
[ 1121.345937] ata5: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 1121.358873] ata5.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1121.358880] ata5.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[ 1121.358884] ata5.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[ 1121.363203] ata5.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1121.363209] ata5.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[ 1121.363214] ata5.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[ 1121.364412] ata5.00: configured for UDMA/100
[ 1121.364968] ata5: EH complete
[ 1209.075840] INFO: task gnome-disks:8463 blocked for more than 120 seconds.
[ 1209.075852]       Tainted: P           OE     5.4.0-153-generic #170-Ubuntu
[ 1209.075854] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[ 1209.075858] gnome-disks     D    0  8463   2344 0x00004000
[ 1209.075863] Call Trace:
[ 1209.075878]  __schedule+0x2e3/0x740
[ 1209.075885]  schedule+0x42/0xb0
[ 1209.075891]  io_schedule+0x16/0x40
[ 1209.075899]  __blkdev_direct_IO+0x353/0x450
[ 1209.075906]  ? check_preempt_curr+0x4e/0x90
[ 1209.075911]  blkdev_direct_IO+0x4d/0x70
[ 1209.075919]  generic_file_direct_write+0x9c/0x170
[ 1209.075926]  __generic_file_write_iter+0xbc/0x1d0
[ 1209.075931]  blkdev_write_iter+0xb8/0x160
[ 1209.075940]  new_sync_write+0x125/0x1c0
[ 1209.075949]  __vfs_write+0x29/0x40
[ 1209.075952]  vfs_write+0xb9/0x1a0
[ 1209.075957]  ksys_write+0x67/0xe0
[ 1209.075962]  __x64_sys_write+0x1a/0x20
[ 1209.075975]  do_syscall_64+0x57/0x190
[ 1209.075980]  entry_SYSCALL_64_after_hwframe+0x5c/0xc1
[ 1209.075984] RIP: 0033:0x7efc3d2f132f
[ 1209.075992] Code: Bad RIP value.
[ 1209.075995] RSP: 002b:00007efc32dc59a0 EFLAGS: 00000293 ORIG_RAX: 0000000000000001
[ 1209.075999] RAX: ffffffffffffffda RBX: 0000000000000000 RCX: 00007efc3d2f132f
[ 1209.076002] RDX: 0000000000a00000 RSI: 00007efc313c4000 RDI: 000000000000000b
[ 1209.076004] RBP: 000055a1a5d5d010 R08: 0000000000000000 R09: 0000000000000423
[ 1209.076005] R10: 00007ffdf2cc2090 R11: 0000000000000293 R12: 000000000000000b
[ 1209.076007] R13: 00007efc313c4000 R14: 0000000000001000 R15: 00007efc32dc5a50
[ 1213.183836] ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x40000 action 0x6 frozen
[ 1213.183845] ata5: SError: { CommWake }
[ 1213.183852] ata5.00: failed command: WRITE DMA EXT
[ 1213.183865] ata5.00: cmd 35/00:c8:68:35:00/00:02:00:00:00/e0 tag 17 dma 364544 out
                        res 40/00:ff:ff:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
[ 1213.183869] ata5.00: status: { DRDY }
[ 1213.183876] ata5: hard resetting link
[ 1213.498788] ata5: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 1213.501523] ata5.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1213.501530] ata5.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[ 1213.501534] ata5.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[ 1213.505634] ata5.00: ACPI cmd ef/10:06:00:00:00:00 (SET FEATURES) succeeded
[ 1213.505640] ata5.00: ACPI cmd f5/00:00:00:00:00:00 (SECURITY FREEZE LOCK) filtered out
[ 1213.505645] ata5.00: ACPI cmd b1/c1:00:00:00:00:00 (DEVICE CONFIGURATION OVERLAY) filtered out
[ 1213.506879] ata5.00: configured for UDMA/100
[ 1213.507257] ata5: EH complete

Benchmark travado na primeira amostra: Benchmark travado na primeira amostra

hard-disk

1 respostas

  1. Best Answer

    • A partir da saída acima dmesg, fica claro que este HDD está quebrado além do reparo (em termos de software).

    • Eu recomendo parar de mexer com isso agora, supondo que você precise dos dados dele.

    • Caso você precise dos dados dele, entre em contato com alguma empresa de recuperação respeitável e esteja preparado, pois pode custar uma pequena fortuna.

    • Caso você NÃO precise dos dados dele, jogue-os no ferro-velho.

    Espero ter deixado as coisas mais claras para sua decisão.

    • 0

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