Hoje iniciei o Outlook 2019 e queria procurar um e-mail, mas não consigo. A barra de pesquisa que normalmente está acima de All , Unread , ... (que está novamente acima da lista de e-mails) está faltando. Para ser claro, o que está faltando é o campo de entrada onde o texto "Pesquisar caixa de correio atual" aparece nesta captura de tela de exemplo:
Onde eu ativá-lo novamente?
Fiz uma rápida pesquisa no Google sem sucesso. Procurei nas opções do Outlook, mas não encontrei uma entrada. Na guia da faixa de opções Exibir , você só pode alternar entre Compactar , Separar e Visualizar .
Agora eu executo o Microsoft Support and Recovery Assistant (SaRA) com o seguinte resultado:
Protocolo de configuração do Outlook
Novas notificações por e-mail não são exibidas porque o atalho do Outlook (Outlook 2016.lnk) está ausente na pasta 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs'. O Windows requer um atalho do Outlook nesta pasta para que as notificações por e-mail funcionem. Clique no link 'Clique aqui...' e siga as etapas na parte inferior do artigo para reparar a instalação 'Clique para executar' do Office.
Protocolo de verificação do Outlook
14:24:35.117: Starting Collecting Data phase.
14:24:35.117: Scan type: Full Scan.
14:24:35.439: Die angegebene Domäne ist nicht vorhanden, oder es konnte keine Verbindung hergestellt werden
14:24:35.441: Logged on User Details (status=CompletedOkay)
14:24:35.441: Collecting <PII:StringRemoved> System and OS Details
14:24:35.471: Drive Info (status=CompletedOkay)
14:24:35.472: Computer Details (status=CompletedOkay)
14:24:35.506: Pointing Devices (status=CompletedOkay)
14:24:35.520: Video Controllers (status=CompletedOkay)
14:24:35.642: Network Adapters (status=CompletedOkay)
14:24:35.653: Network Drive Details (status=CompletedOkay)
14:24:35.924: Printers (status=CompletedOkay)
14:24:40.788: DxDiag (status=CompletedOkay)
14:24:40.788: <PII:StringRemoved> System Details (status=CompletedOkay)
14:24:42.091: Services (Running) (status=CompletedOkay)
14:24:42.121: Operating System Details (status=CompletedOkay)
14:24:53.420: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:24:53.420: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:24:55.518: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:24:55.518: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:24:57.962: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:24:57.962: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:25:00.783: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:25:00.783: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:25:03.393: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:25:03.393: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden.
14:25:05.791: Collecting Installed Updates
14:25:05.805: Installed Office Updates (status=CompletedOkay)
14:25:05.843: Collecting Current profile ('Outlook') information
14:25:07.046: Collecting data about stores in profile
14:25:07.113: Scanning Folders in Store (<PII:StringRemoved>[email protected])
14:25:11.505: Folders in Store (<PII:StringRemoved>[email protected]) (status=CompletedOkay)
14:25:11.552: Collecting Rules in Store (<PII:StringRemoved>[email protected])
14:25:11.552: Die angegebene Domäne ist nicht vorhanden, oder es konnte keine Verbindung hergestellt werden
14:25:12.465: Rules in Store (<PII:StringRemoved>[email protected]) (status=CompletedOkay)
14:25:12.509: Scanning Folders in Store (<PII:StringRemoved>[email protected])
14:25:21.947: Folders in Store (<PII:StringRemoved>[email protected]) (status=CompletedOkay)
14:25:21.996: Collecting Rules in Store (<PII:StringRemoved>[email protected])
14:25:21.996: Die angegebene Domäne ist nicht vorhanden, oder es konnte keine Verbindung hergestellt werden
14:25:22.438: Rules in Store (<PII:StringRemoved>[email protected]) (status=CompletedOkay)
14:25:22.439: Stores in profile (status=CompletedOkay)
14:25:22.587: Profile registry (status=CompletedOkay)
14:25:22.588: Current profile ('Outlook') information (status=CompletedOkay)
14:25:22.606: Collecting Add-ins(Microsoft and third-party) and third-party modules
14:25:22.739: Ein 32-Bit-Prozess kann nicht auf Module eines 64-Bit-Prozesses zugreifen.
14:25:22.740: Microsoft and third-party module details (status=CompletedOkay)
14:25:23.007: Add-ins with known problems (status=CompletedOkay)
14:25:35.787: Microsoft Dynamics CRM (status=CompletedOkay)
14:25:35.787: Collecting Office Registry Settings
14:25:44.881: Office Registry Settings (status=CompletedOkay)
14:25:44.889: Office Policies (status=CompletedOkay)
14:25:44.889: Collecting Outlook Security Settings
14:25:44.891: Outlook Security Settings (status=CompletedOkay)
14:25:44.892: Collecting Application Event Log Entries for Last Outlook crashes
14:25:46.201: Application Event Log Entries for Last Outlook crashes (status=CompletedOkay)
14:25:46.520: Collecting Application Event Log Entries for Full OAB Downloads
14:25:46.694: Collecting Application Event Log Entries for Event 19
14:25:46.878: Collecting Application Event Log Entries for Event 25
14:25:47.442: Collecting Application Event Log Entries for Add-ins Load Time
14:25:48.351: Application Event Log Entries for Add-ins Load Time (status=CompletedOkay)
14:25:48.934: Collecting Microsoft Office Alerts
14:25:48.999: Microsoft Office Alerts - Outlook (status=CompletedOkay)
14:25:50.823: Collecting other miscellaneous data
14:25:52.966: Collecting Registry Values Introduced by Outlook Updates
14:25:52.979: Registry Values Introduced by Outlook Updates (status=CompletedOkay)
14:25:54.851: Authentication registry (status=CompletedOkay)
14:25:54.851: Windows Compatibility Settings (status=CompletedOkay)
14:25:54.852: Browser (status=CompletedOkay)
14:25:54.871: Microsoft Office Alerts - Common (status=CompletedOkay)
14:25:54.876: Installed .Net Runtimes (status=CompletedOkay)
14:25:54.931: Internet Cache folder attributes (status=CompletedOkay)
14:25:55.031: WebClient Service Status (status=CompletedOkay)
14:25:55.032: Miscellaneous (status=CompletedOkay)
14:25:55.041: Completed Collecting Data phase.
14:25:55.652: Starting Postprocessing Rules phase.
14:25:56.046: Completed Postprocessing Rules phase.
Isso parece ser um bug no Office 2019. Não sei se isso foi corrigido. Como todas as outras opções não resolveram o problema, fiz a última coisa que pude fazer:
Eu reinstalei o Office. Agora a barra de pesquisa está aqui novamente e o erro nunca mais apareceu até hoje.
No Outlook 2019, o campo de pesquisa está na barra de título no topo.