我有一台戴尔 Inspiron 灵越，已经用了快 5 年了。它有一个磁盘，即 256GB SSD。
戴尔的支持协助计划表示我的硬盘出现故障。
OTOH，CrystalDiskInfo 说我的磁盘运行状况良好，
我读到，与普通硬盘不同，SSD 会突然出现故障，而不是缓慢出现故障。那么戴尔如何检测我的 SSD 已接近使用寿命。这是基于我的 SSD 已近 5 年历史的消息还是他们检测到了一些问题？我该如何解决这个问题？
为了安全起见，我应该更换 SSD 还是放弃它？
智能信息：
=== START OF INFORMATION SECTION ===
Model Family: Crucial/Micron Client SSDs
Device Model: Micron 1100 SATA 256GB
LU WWN Device Id: 5 00a075 11bd0d9b7
Firmware Version: M0DL022
User Capacity: 256,060,514,304 bytes [256 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: Solid State Device
Form Factor: M.2
TRIM Command: Available, deterministic, zeroed
Device is: In smartctl database 7.3/5528
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Sun Aug 06 17:59:56 2023 IST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM feature is: Unavailable
Rd look-ahead is: Enabled
Write cache is: Enabled
DSN feature is: Unavailable
ATA Security is: Disabled, NOT FROZEN [SEC1]
Wt Cache Reorder: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 678) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 4) minutes.
Conveyance self-test routine
recommended polling time: ( 3) minutes.
SCT capabilities: (0x0035) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
5 Reallocate_NAND_Blk_Cnt PO--CK 100 100 010 - 0
9 Power_On_Hours -O--CK 100 100 000 - 2505
12 Power_Cycle_Count PO--CK 100 100 001 - 15829
181 Program_Fail_Cnt_Total PO--CK 100 100 001 - 0
182 Erase_Fail_Count_Total PO--CK 100 100 001 - 0
177 Wear_Leveling_Count PO--CK 076 076 010 - 366
187 Reported_Uncorrect PO--CK 100 100 001 - 0
194 Temperature_Celsius -O---K 060 041 000 - 40 (Min/Max 22/59)
199 UDMA_CRC_Error_Count -O--CK 100 100 000 - 0
238 Unknown_Attribute ----CK 076 076 000 - 24
175 Program_Fail_Count_Chip PO--CK 100 100 000 - 0
176 Erase_Fail_Count_Chip PO--CK 100 100 000 - 0
178 Used_Rsvd_Blk_Cnt_Chip PO--CK 100 100 000 - 0
180 Unused_Reserve_NAND_Blk PO--CK 000 000 000 - 2038
195 Cumulativ_Corrected_ECC POSR-K 100 000 050 Past 0
241 Total_LBAs_Written PO--CK 100 100 000 - 79532484216
242 Total_LBAs_Read PO--CK 100 100 000 - 88949374453
179 Used_Rsvd_Blk_Cnt_Tot PO--CK 100 100 000 - 0
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x02 SL R/O 51 Comprehensive SMART error log
0x03 GPL R/O 16383 Ext. Comprehensive SMART error log
0x04 GPL,SL R/O 8 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 1 Extended self-test log
0x09 SL R/W 1 Selective self-test log
0x10 GPL R/O 1 NCQ Command Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
0x13 GPL R/O 1 SATA NCQ Send and Receive log
0x24 GPL R/O 8000 Current Device Internal Status Data log
0x25 GPL R/O 8000 Saved Device Internal Status Data log
0x30 GPL,SL R/O 9 IDENTIFY DEVICE data log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
0xa0 GPL VS 35328 Device vendor specific log
0xa1 GPL,SL VS 3 Device vendor specific log
0xa2 GPL,SL VS 1 Device vendor specific log
0xa3 GPL VS 13824 Device vendor specific log
0xa4 GPL VS 354 Device vendor specific log
0xa4 SL VS 98 Device vendor specific log
0xa5 GPL VS 8000 Device vendor specific log
0xa5 SL VS 64 Device vendor specific log
0xa6 GPL VS 8000 Device vendor specific log
0xa6 SL VS 64 Device vendor specific log
0xa7-0xdf GPL,SL VS 1 Device vendor specific log
0xe0 GPL,SL R/W 1 SCT Command/Status
0xe1 GPL,SL R/W 1 SCT Data Transfer
SMART Extended Comprehensive Error Log Version: 1 (16383 sectors)
No Errors Logged
SMART Extended Self-test Log Version: 1 (1 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 2504 -
# 2 Short offline Completed without error 00% 1752 -
# 3 Short offline Aborted by host 00% 1748 -
# 4 Short offline Completed without error 00% 1748 -
# 5 Short offline Completed without error 00% 1643 -
# 6 Short offline Completed without error 00% 1566 -
# 7 Short offline Completed without error 00% 1512 -
# 8 Short offline Completed without error 00% 1468 -
# 9 Short offline Completed without error 00% 1440 -
#10 Short offline Completed without error 00% 1436 -
#11 Short offline Completed without error 00% 1420 -
#12 Short offline Completed without error 00% 1366 -
#13 Short offline Completed without error 00% 1310 -
#14 Short offline Completed without error 00% 1257 -
#15 Short offline Completed without error 00% 1211 -
#16 Short offline Completed without error 00% 1165 -
#17 Short offline Completed without error 00% 1124 -
#18 Extended offline Aborted by host 00% 1108 -
#19 Extended offline Completed without error 00% 1108 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
SCT Status Version: 3
SCT Version (vendor specific): 1 (0x0001)
Device State: Active (0)
Current Temperature: 40 Celsius
Power Cycle Min/Max Temperature: 30/49 Celsius
Lifetime Min/Max Temperature: 22/59 Celsius
Under/Over Temperature Limit Count: 0/0
SCT Temperature History Version: 2
Temperature Sampling Period: 1 minute
Temperature Logging Interval: 1 minute
Min/Max recommended Temperature: 0/70 Celsius
Min/Max Temperature Limit: -5/75 Celsius
Temperature History Size (Index): 478 (15)
Index Estimated Time Temperature Celsius
16 2023-08-06 10:02 ? -
17 2023-08-06 10:03 ? -
18 2023-08-06 10:04 35 ****************
19 2023-08-06 10:05 35 ****************
20 2023-08-06 10:06 36 *****************
21 2023-08-06 10:07 ? -
22 2023-08-06 10:08 ? -
23 2023-08-06 10:09 34 ***************
24 2023-08-06 10:10 46 ***************************
25 2023-08-06 10:11 49 ******************************
26 2023-08-06 10:12 49 ******************************
27 2023-08-06 10:13 52 *********************************
28 2023-08-06 10:14 ? -
29 2023-08-06 10:15 ? -
30 2023-08-06 10:16 38 *******************
31 2023-08-06 10:17 46 ***************************
32 2023-08-06 10:18 50 *******************************
33 2023-08-06 10:19 51 ********************************
34 2023-08-06 10:20 52 *********************************
35 2023-08-06 10:21 ? -
... ..( 15 skipped). .. -
51 2023-08-06 10:37 ? -
52 2023-08-06 10:38 47 ****************************
53 2023-08-06 10:39 37 ******************
54 2023-08-06 10:40 47 ****************************
55 2023-08-06 10:41 51 ********************************
56 2023-08-06 10:42 51 ********************************
57 2023-08-06 10:43 51 ********************************
58 2023-08-06 10:44 ? -
... ..( 8 skipped). .. -
67 2023-08-06 10:53 ? -
68 2023-08-06 10:54 36 *****************
69 2023-08-06 10:55 ? -
... ..( 6 skipped). .. -
76 2023-08-06 11:02 ? -
77 2023-08-06 11:03 35 ****************
78 2023-08-06 11:04 46 ***************************
79 2023-08-06 11:05 36 *****************
80 2023-08-06 11:06 ? -
81 2023-08-06 11:07 ? -
82 2023-08-06 11:08 42 ***********************
83 2023-08-06 11:09 ? -
... ..( 2 skipped). .. -
86 2023-08-06 11:12 ? -
87 2023-08-06 11:13 45 **************************
88 2023-08-06 11:14 50 *******************************
89 2023-08-06 11:15 50 *******************************
90 2023-08-06 11:16 51 ********************************
91 2023-08-06 11:17 ? -
... ..( 2 skipped). .. -
94 2023-08-06 11:20 ? -
95 2023-08-06 11:21 37 ******************
96 2023-08-06 11:22 ? -
... ..( 4 skipped). .. -
101 2023-08-06 11:27 ? -
102 2023-08-06 11:28 34 ***************
103 2023-08-06 11:29 49 ******************************
104 2023-08-06 11:30 ? -
... ..( 4 skipped). .. -
109 2023-08-06 11:35 ? -
110 2023-08-06 11:36 35 ****************
111 2023-08-06 11:37 ? -
... ..( 6 skipped). .. -
118 2023-08-06 11:44 ? -
119 2023-08-06 11:45 35 ****************
120 2023-08-06 11:46 38 *******************
121 2023-08-06 11:47 50 *******************************
122 2023-08-06 11:48 54 ***********************************
123 2023-08-06 11:49 ? -
... ..( 6 skipped). .. -
130 2023-08-06 11:56 ? -
131 2023-08-06 11:57 47 ****************************
132 2023-08-06 11:58 47 ****************************
133 2023-08-06 11:59 48 *****************************
134 2023-08-06 12:00 48 *****************************
135 2023-08-06 12:01 49 ******************************
136 2023-08-06 12:02 ? -
... ..( 2 skipped). .. -
139 2023-08-06 12:05 ? -
140 2023-08-06 12:06 38 *******************
141 2023-08-06 12:07 49 ******************************
142 2023-08-06 12:08 40 *********************
143 2023-08-06 12:09 ? -
... ..( 2 skipped). .. -
146 2023-08-06 12:12 ? -
147 2023-08-06 12:13 35 ****************
148 2023-08-06 12:14 48 *****************************
149 2023-08-06 12:15 38 *******************
150 2023-08-06 12:16 ? -
151 2023-08-06 12:17 ? -
152 2023-08-06 12:18 38 *******************
153 2023-08-06 12:19 49 ******************************
154 2023-08-06 12:20 ? -
... ..( 4 skipped). .. -
159 2023-08-06 12:25 ? -
160 2023-08-06 12:26 46 ***************************
161 2023-08-06 12:27 ? -
... ..( 3 skipped). .. -
165 2023-08-06 12:31 ? -
166 2023-08-06 12:32 39 ********************
167 2023-08-06 12:33 38 *******************
168 2023-08-06 12:34 37 ******************
169 2023-08-06 12:35 49 ******************************
170 2023-08-06 12:36 ? -
171 2023-08-06 12:37 ? -
172 2023-08-06 12:38 ? -
173 2023-08-06 12:39 34 ***************
174 2023-08-06 12:40 46 ***************************
175 2023-08-06 12:41 50 *******************************
176 2023-08-06 12:42 ? -
... ..( 4 skipped). .. -
181 2023-08-06 12:47 ? -
182 2023-08-06 12:48 36 *****************
183 2023-08-06 12:49 47 ****************************
184 2023-08-06 12:50 50 *******************************
185 2023-08-06 12:51 51 ********************************
186 2023-08-06 12:52 ? -
... ..( 3 skipped). .. -
190 2023-08-06 12:56 ? -
191 2023-08-06 12:57 41 **********************
192 2023-08-06 12:58 49 ******************************
193 2023-08-06 12:59 53 **********************************
194 2023-08-06 13:00 ? -
... ..( 8 skipped). .. -
203 2023-08-06 13:09 ? -
204 2023-08-06 13:10 36 *****************
205 2023-08-06 13:11 46 ***************************
206 2023-08-06 13:12 ? -
... ..( 6 skipped). .. -
213 2023-08-06 13:19 ? -
214 2023-08-06 13:20 49 ******************************
215 2023-08-06 13:21 ? -
216 2023-08-06 13:22 ? -
217 2023-08-06 13:23 38 *******************
218 2023-08-06 13:24 ? -
219 2023-08-06 13:25 ? -
220 2023-08-06 13:26 36 *****************
221 2023-08-06 13:27 ? -
222 2023-08-06 13:28 ? -
223 2023-08-06 13:29 ? -
224 2023-08-06 13:30 45 **************************
225 2023-08-06 13:31 46 ***************************
226 2023-08-06 13:32 41 **********************
227 2023-08-06 13:33 50 *******************************
228 2023-08-06 13:34 ? -
... ..( 12 skipped). .. -
241 2023-08-06 13:47 ? -
242 2023-08-06 13:48 41 **********************
243 2023-08-06 13:49 ? -
... ..( 4 skipped). .. -
248 2023-08-06 13:54 ? -
249 2023-08-06 13:55 36 *****************
250 2023-08-06 13:56 38 *******************
251 2023-08-06 13:57 50 *******************************
252 2023-08-06 13:58 ? -
... ..( 12 skipped). .. -
265 2023-08-06 14:11 ? -
266 2023-08-06 14:12 47 ****************************
267 2023-08-06 14:13 47 ****************************
268 2023-08-06 14:14 48 *****************************
269 2023-08-06 14:15 ? -
270 2023-08-06 14:16 ? -
271 2023-08-06 14:17 46 ***************************
272 2023-08-06 14:18 ? -
... ..( 4 skipped). .. -
277 2023-08-06 14:23 ? -
278 2023-08-06 14:24 36 *****************
279 2023-08-06 14:25 37 ******************
280 2023-08-06 14:26 48 *****************************
281 2023-08-06 14:27 39 ********************
282 2023-08-06 14:28 ? -
283 2023-08-06 14:29 ? -
284 2023-08-06 14:30 35 ****************
285 2023-08-06 14:31 ? -
286 2023-08-06 14:32 ? -
287 2023-08-06 14:33 38 *******************
288 2023-08-06 14:34 ? -
289 2023-08-06 14:35 ? -
290 2023-08-06 14:36 37 ******************
291 2023-08-06 14:37 47 ****************************
292 2023-08-06 14:38 ? -
... ..( 4 skipped). .. -
297 2023-08-06 14:43 ? -
298 2023-08-06 14:44 46 ***************************
299 2023-08-06 14:45 50 *******************************
300 2023-08-06 14:46 52 *********************************
301 2023-08-06 14:47 53 **********************************
302 2023-08-06 14:48 53 **********************************
303 2023-08-06 14:49 ? -
... ..( 6 skipped). .. -
310 2023-08-06 14:56 ? -
311 2023-08-06 14:57 35 ****************
312 2023-08-06 14:58 46 ***************************
313 2023-08-06 14:59 50 *******************************
314 2023-08-06 15:00 ? -
... ..( 6 skipped). .. -
321 2023-08-06 15:07 ? -
322 2023-08-06 15:08 39 ********************
323 2023-08-06 15:09 45 **************************
324 2023-08-06 15:10 49 ******************************
325 2023-08-06 15:11 52 *********************************
326 2023-08-06 15:12 ? -
... ..( 4 skipped). .. -
331 2023-08-06 15:17 ? -
332 2023-08-06 15:18 48 *****************************
333 2023-08-06 15:19 49 ******************************
334 2023-08-06 15:20 ? -
335 2023-08-06 15:21 ? -
336 2023-08-06 15:22 49 ******************************
337 2023-08-06 15:23 51 ********************************
338 2023-08-06 15:24 51 ********************************
339 2023-08-06 15:25 52 *********************************
340 2023-08-06 15:26 53 **********************************
341 2023-08-06 15:27 ? -
... ..( 2 skipped). .. -
344 2023-08-06 15:30 ? -
345 2023-08-06 15:31 44 *************************
346 2023-08-06 15:32 48 *****************************
347 2023-08-06 15:33 50 *******************************
348 2023-08-06 15:34 ? -
349 2023-08-06 15:35 ? -
350 2023-08-06 15:36 41 **********************
351 2023-08-06 15:37 ? -
... ..( 4 skipped). .. -
356 2023-08-06 15:42 ? -
357 2023-08-06 15:43 47 ****************************
358 2023-08-06 15:44 47 ****************************
359 2023-08-06 15:45 48 *****************************
... ..( 2 skipped). .. *****************************
362 2023-08-06 15:48 48 *****************************
363 2023-08-06 15:49 49 ******************************
364 2023-08-06 15:50 ? -
365 2023-08-06 15:51 ? -
366 2023-08-06 15:52 38 *******************
367 2023-08-06 15:53 ? -
368 2023-08-06 15:54 ? -
369 2023-08-06 15:55 38 *******************
370 2023-08-06 15:56 ? -
371 2023-08-06 15:57 ? -
372 2023-08-06 15:58 36 *****************
373 2023-08-06 15:59 45 **************************
374 2023-08-06 16:00 48 *****************************
375 2023-08-06 16:01 50 *******************************
376 2023-08-06 16:02 53 **********************************
377 2023-08-06 16:03 ? -
... ..( 2 skipped). .. -
380 2023-08-06 16:06 ? -
381 2023-08-06 16:07 49 ******************************
382 2023-08-06 16:08 49 ******************************
383 2023-08-06 16:09 49 ******************************
384 2023-08-06 16:10 36 *****************
385 2023-08-06 16:11 ? -
386 2023-08-06 16:12 ? -
387 2023-08-06 16:13 40 *********************
388 2023-08-06 16:14 48 *****************************
389 2023-08-06 16:15 ? -
390 2023-08-06 16:16 ? -
391 2023-08-06 16:17 37 ******************
392 2023-08-06 16:18 48 *****************************
393 2023-08-06 16:19 52 *********************************
394 2023-08-06 16:20 54 ***********************************
395 2023-08-06 16:21 53 **********************************
396 2023-08-06 16:22 ? -
397 2023-08-06 16:23 ? -
398 2023-08-06 16:24 39 ********************
399 2023-08-06 16:25 47 ****************************
400 2023-08-06 16:26 51 ********************************
401 2023-08-06 16:27 ? -
... ..( 2 skipped). .. -
404 2023-08-06 16:30 ? -
405 2023-08-06 16:31 36 *****************
406 2023-08-06 16:32 46 ***************************
407 2023-08-06 16:33 51 ********************************
408 2023-08-06 16:34 ? -
409 2023-08-06 16:35 ? -
410 2023-08-06 16:36 37 ******************
411 2023-08-06 16:37 47 ****************************
412 2023-08-06 16:38 51 ********************************
413 2023-08-06 16:39 51 ********************************
414 2023-08-06 16:40 ? -
415 2023-08-06 16:41 ? -
416 2023-08-06 16:42 37 ******************
417 2023-08-06 16:43 47 ****************************
418 2023-08-06 16:44 49 ******************************
419 2023-08-06 16:45 50 *******************************
420 2023-08-06 16:46 51 ********************************
421 2023-08-06 16:47 ? -
... ..( 5 skipped). .. -
427 2023-08-06 16:53 ? -
428 2023-08-06 16:54 43 ************************
429 2023-08-06 16:55 40 *********************
430 2023-08-06 16:56 51 ********************************
... ..( 2 skipped). .. ********************************
433 2023-08-06 16:59 51 ********************************
434 2023-08-06 17:00 52 *********************************
435 2023-08-06 17:01 51 ********************************
436 2023-08-06 17:02 42 ***********************
437 2023-08-06 17:03 ? -
... ..( 4 skipped). .. -
442 2023-08-06 17:08 ? -
443 2023-08-06 17:09 39 ********************
444 2023-08-06 17:10 45 **************************
445 2023-08-06 17:11 49 ******************************
446 2023-08-06 17:12 ? -
... ..( 4 skipped). .. -
451 2023-08-06 17:17 ? -
452 2023-08-06 17:18 36 *****************
453 2023-08-06 17:19 ? -
454 2023-08-06 17:20 ? -
455 2023-08-06 17:21 39 ********************
456 2023-08-06 17:22 ? -
457 2023-08-06 17:23 ? -
458 2023-08-06 17:24 39 ********************
459 2023-08-06 17:25 45 **************************
460 2023-08-06 17:26 ? -
... ..( 2 skipped). .. -
463 2023-08-06 17:29 ? -
464 2023-08-06 17:30 45 **************************
465 2023-08-06 17:31 47 ****************************
466 2023-08-06 17:32 47 ****************************
467 2023-08-06 17:33 49 ******************************
468 2023-08-06 17:34 49 ******************************
469 2023-08-06 17:35 ? -
470 2023-08-06 17:36 ? -
471 2023-08-06 17:37 45 **************************
472 2023-08-06 17:38 ? -
473 2023-08-06 17:39 ? -
474 2023-08-06 17:40 36 *****************
475 2023-08-06 17:41 49 ******************************
476 2023-08-06 17:42 40 *********************
477 2023-08-06 17:43 42 ***********************
0 2023-08-06 17:44 ? -
1 2023-08-06 17:45 37 ******************
2 2023-08-06 17:46 ? -
3 2023-08-06 17:47 ? -
4 2023-08-06 17:48 34 ***************
5 2023-08-06 17:49 ? -
6 2023-08-06 17:50 ? -
7 2023-08-06 17:51 38 *******************
8 2023-08-06 17:52 ? -
9 2023-08-06 17:53 ? -
10 2023-08-06 17:54 37 ******************
11 2023-08-06 17:55 ? -
12 2023-08-06 17:56 ? -
13 2023-08-06 17:57 38 *******************
14 2023-08-06 17:58 ? -
15 2023-08-06 17:59 ? -
SCT Error Recovery Control command not supported
Device Statistics (GP Log 0x04)
Page Offset Size Value Flags Description
0x01 ===== = = === == General Statistics (rev 1) ==
0x01 0x008 4 15829 --- Lifetime Power-On Resets
0x01 0x010 4 2505 --- Power-on Hours
0x01 0x018 6 79532484480 --- Logical Sectors Written
0x01 0x020 6 2021314004 --- Number of Write Commands
0x01 0x028 6 88949374485 --- Logical Sectors Read
0x01 0x030 6 1622864851 --- Number of Read Commands
0x04 ===== = = === == General Errors Statistics (rev 1) ==
0x04 0x008 4 0 --- Number of Reported Uncorrectable Errors
0x04 0x010 4 15798 --- Resets Between Cmd Acceptance and Completion
0x05 ===== = = === == Temperature Statistics (rev 1) ==
0x05 0x008 1 40 --- Current Temperature
0x05 0x010 1 40 --- Average Short Term Temperature
0x05 0x018 1 - --- Average Long Term Temperature
0x05 0x020 1 59 --- Highest Temperature
0x05 0x028 1 22 --- Lowest Temperature
0x05 0x030 1 40 --- Highest Average Short Term Temperature
0x05 0x038 1 36 --- Lowest Average Short Term Temperature
0x05 0x040 1 - --- Highest Average Long Term Temperature
0x05 0x048 1 - --- Lowest Average Long Term Temperature
0x05 0x050 4 0 --- Time in Over-Temperature
0x05 0x058 1 70 --- Specified Maximum Operating Temperature
0x05 0x060 4 0 --- Time in Under-Temperature
0x05 0x068 1 0 --- Specified Minimum Operating Temperature
0x06 ===== = = === == Transport Statistics (rev 1) ==
0x06 0x008 4 34303 --- Number of Hardware Resets
0x06 0x010 4 25 --- Number of ASR Events
0x06 0x018 4 0 --- Number of Interface CRC Errors
0x07 ===== = = === == Solid State Device Statistics (rev 1) ==
0x07 0x008 1 24 N-- Percentage Used Endurance Indicator
|||_ C monitored condition met
||__ D supports DSN
|___ N normalized value
Pending Defects log (GP Log 0x0c) not supported
SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x0001 4 0 Command failed due to ICRC error
0x000a 4 0 Device-to-host register FISes sent due to a COMRESET
Exitcode: 36 (0x24)
You may want to provide us with the SMART Details for the drive so we can look at different attributes. Based on the limited information presented I posit that the drive is OK, and Dell are being very conservative and/or trying to get money from you. (That it calls your SSD a Hard drive should be causing suspicion. It is reasonable to think a hard disk - which is spinning - may be expected to last 5 years. I'm not so sure that this holds true for an SSD)
According to https://www.edgeelectronics.com/product_images/pdf/micron_1100_ssd.pdf that drive has a lifetime of 1.5 million hours (170 odd years!) and a TBW (ie amount you can write to it) of 120TB - you have done less then 40GB.
It is worth noting that this drive is an older drive and the controller on these may be less reliable then the type of memory is "TLC" which is not as good for TBW - and I suspect that the specs from Micron are somewhat optimistic, but even taking all this into account your drive seems fine based on the information provided.
You should make doubly sure you do regular backups (ideally into the cloud - as that is pretty close to instant, and you don't have that much data) - as you say, SSD's are fairly likely to fail without warning.
Its worth questioning why you are running Dell Support Assist. You should read https://www.bleepingcomputer.com/news/security/dell-supportassist-bugs-put-over-30-million-pcs-at-risk/ and work out if it is worth the risk. I would not run it (and it is not required for your PC to work)
Since some of the diagnostic tools report issues, and we don't have much insight in how they forecast disk failures or how accurate they are, personally I wouldn't bother too much about intrinsics of the diagnostic tools.
From a more practical perspective, things I would consider:
personally, I'd swap it out.
Then again, some people like living on the edge ;)
Anyway, I'd make sure to have a USB key prepared with an installable operating system - it's a lot less hassle to do that on a working computer.
(*) that is, if you have data on the disk that you want to preseve. If everything is in the cloud anyway, then it doesn't matter that much maybe.
(**) being able to choose the point is only useful if you can make time for it, and you're not always notoriously busy with everything. If you're anyway always completely booked out, then it doesn't really matter whether you get disrupted today or in 3 days.
There's a lot of conflicting info there. It's only been on for 104 days, according to the SMART data. (That is, for 2505 hours). (It seems that it powers off when idle, even for short periods. That would be relatively consistent with the #12 Power_Cycle_Count of nearly 16k and the reported power on hours being much lower than OP says is accurate.)
The table largely shows ZERO data errors: (Raw Value is 0 for all error count entries.):
So that's the good side.
About 80 billion sectors have been read and written. (That's OK but surprising, usually there are several times more reads than writes.) That's about 320 TB. 160 TBW.
On the danger side:
Your drive status is critical, based on the 0xB4 (=180 in decimal) line readings in both Crystal Disk Info and the smart results separately obtained:
0 is the worst possible value, 100 is the best. This means there are dangerously few Unused, Reserved Blocks to use to replace blocks that have gone bad. (The worst column shows the worst it has been so far in the life of the drive.)
The 195 line is also troubling. See https://kb.acronis.com/content/9131. I'm not certain how to interpret it, but if it means ECC-corrected errors are happening one after another, that's bad.
Given that so much is inconsistent/ contradicts other stuff, I would not feel comfortable ignoring the issues. Replace, as others have advised. At least be sure to keep multiple current backups!
See: What do the current, worst, and threshold SMART values mean? - confirms what I'm saying about the meaning of the values, and adds lots more info.
To me it seems the Dell Support tool is wrong after examining the SMART data. The SMART data provide no reason for immediate alarm.
I am sorry I have to say some of the other answers simply make incorrect assumptions about some of the SMART values. This is understandable as SMART values and the way they are collected and calculated varies per vendor.
For example one could argue the normalized values in this example ('Value' & 'Worst') look bad as you normally don't want to see zeros here .. :
.. while in fact they have no meaning for this drive, as per Micron's description of the SMART attribute:
Any storage device can fail at any given moment, it can go more or less in a predicable manner or with a bang. The way you phrased the question convinced me to vote to close the question as it invites for opinions IMO. Lucky for you, Superuser's audit system tells me I am wrong.
I still feel I was right, I see a lot of opinions and very few facts.
In the end no one can tell or predict when your SSD will fail, we can only tell you it will fail. FWIW, if we look purely at the SMART data available IMO there's not much to worry about.
Edit to address comments:
For starters I'd be surprised if the Dell software is even considering these statistics. So IMO these do not offer an explanation why the Dell software is convinced the drive is about to fail. I still think the Dell software is wrong and likely interprets some of the normalized zero values incorrectly.
An SSD does not have only two power states (on/off). So while 2000 or so hours seem to suggest the drive has been running 2000 or so hours this may not be so, since it's possible the drive only updates hours for a certain power-state. If we look at the Micron documentation we read:
During normal operation the SSD may switch between different states depending on use, and so in fact it may have been powered on 8000 rather than 2000 or so hours, but only 2000 hours were counted because the drive was in that particular power-state. I do not have statistics for this, so percentage of time the SSD is 'fully awake' or in a lower power state, I suppose it depends on what the SSD is used for. Perhaps my 8000 hours Partial/Slumber vs 2000 PHYRDY is conservative. Note that I'm just thinking out loud here.
Anyway, since we do not know the amount of hours the drive was 'powered on' it's hard to compare power-cycles to that value.
With regards to Partial and Slumber modes:
SATA specifications allow a host or device to place the interface (PHY) into reduced power states.
I think a NVMe SSD has higher number of possible states.
Resets 'issue':
It's not without reason these aren't represented by SMART attributes: they don't tell a lot about the state of the drive itself. Resets are normal part of operations and only labeling these values as alarming makes the numbers seem serious perhaps. As I understand it resets are initiated by the HOST and they're just a 'normal' commands and not indicative for a fault in themselves.
So, drive received a command -> HOST for some reason sends hard or software reset command while commands were not yet completed.
Intel says (in relation to SSD's):
因此，目前 ASR 数字值得监控：
如果该值保持稳定，则可能无需担心其他问题。对于其余的重置可能听起来比实际情况更令人震惊。
再说一次，所有关键的 SMART 属性对我来说看起来都不错，对于日常使用，我会限制自己使用这些属性。